The use of Voice over IP services allows customers to bypass the restrictions associated with traditional phones from their local telecommunications provider. VoIP lets you make and receive calls from anywhere in the world via your computer or mobile device if you have access to the internet and a VoIP service. You can communicate with clients based on their time zones using this solution, which promotes remote working. As well as offering numerous other advantages, VoIP services are extremely cost-effective, so we’ve compiled a list of 10 of the best VoIP providers & services for your business.
VoIP Providers |
Price(Starting from) |
AffordabilityRatings |
Range of Services Ratings |
Customer SatisfactionRatings |
Total Score |
RingCentral |
$14.99 |
9.6 |
9 |
9.6 |
9.4/10 |
Ooma |
$59.99 |
8.5 |
9.4 |
8.5 |
8.8/10 |
Nextiva |
$18.95 |
9.3 |
8.1 |
8.8 |
8.7/10 |
Grasshopper |
$14.00 |
9.7 |
8 |
8.3 |
8.6/10 |
8×8 VoIP |
$15.00 |
9.5 |
8.4 |
9.1 |
9/10 |
Vonage |
$19.99 |
9.2 |
8.6 |
8.9 |
8.9/10 |
Verizon VoIP |
$85.00 |
8 |
8 |
9.4 |
8.4/10 |
GoToConnect |
$24.00 |
9 |
8.9 |
9.7 |
9.2/10 |
Phone.com |
$12.99 |
9.8 |
8.9 |
8 |
8.9/10 |
1-VoIP |
$4.95 |
10 |
8 |
8 |
8.6/10 |
RingCentral
Score:9.4/10
We will start the list with one of the most popular VoIP providers for businesses since it appears to provide the best services compared to other providers. Besides a built-in messaging service, RingCentral also offers cloud-hosted video conferencing solutions. There are a number of reliable applications available. This application promises a 99.99% uptime rate, which ensures that you will never miss a customer call.
Highlights
- No limits to Internet-based faxing and phone conferencing
- Up to 100 participants can be a part of the video conference.
- Video meetings are not time-limited.
- Calls can be made locally or toll-free.
Affordability
$14.99 (A discount of 25% is applied to monthly payments when paid annually)
Ooma
Score:8.8/10
In the next place on this list, we have Ooma, a great VoIP service provider that is cost-effective and expandable. Due to the adaptability of phone systems and the ability for users to connect through a cell phone or computer, it is most suitable for home-based employees. Despite the fact that your employees may be spread out across the country, Ooma’s remote functionality allows you to manage your business remotely.
Highlights
- North American calls can be made and received without any restrictions.
- All extensions of Ooma are grouped under one umbrella for a speedy response.
- Video conferencing is only available with the Pro Plan.
Affordability
$59.99 ( Price may change when paying annually)
Nextiva
Score:8.7/10
The attractive pricing and comprehensive features of Nextiva make it a good choice among business VoIP providers. Those who enjoy working from home will find the mobile app to be a wonderful resource because it has a simple installation process and is simple to use. Moreover, it comes with Co space, a video chat tool that facilitates team collaboration.
Highlights
- There is only a monthly charge of $18.95 for the basic plan.
- A remote session can also be held, and screens can be exchanged.
Affordability
$18.95 ( Price may change when paying annually)
Grasshopper
Score:8.6/10
In our ranking of the best business VoIP providers, the Grasshopper service stands out as being an excellent choice for companies that are frequently on the move. Various types of mobile businesses may fall into this category, including delivery vans, food trucks, pop-up shops, etc. There is a relatively high level of universal compatibility for apps for iOS and Android.
Highlights
- In Grasshopper, a single phone number has three identical extensions.
- It is compatible with both PCs and mobile phones.
- It is somewhat affordable at $14 per month.
- The service area includes only the United States and Canada.
Affordability
$14.00 ( Price may change when paying annually)
8×8 VoIP
Score:9/10
The 88 Services company is another provider on the best business VoIP providers list that offers a variety of straightforward options. In addition to being relatively affordable, it’s compatible with third-party programs such as Microsoft Dynamics, Zendesk, NetSuite, and Salesforce. Designed as an integrated Enterprise Resource Planning solution, it includes modules for Point of Sale, Account, and Customer Service.
Highlights
- Video conferencing and team messaging are available.
- There is an option to share screens and functionalities through the app.
- Internet phone service costs $12 per month.
Affordability
$15.00 ( Price may change when paying annually)
Vonage
Score:8.9/10
Among the first VoIP service providers on the market, Vonage is one of the leading providers. The technology is known to be compatible with a wide range of other technologies, including Slack, Salesforce, and others. A significant advantage of all plans is the ability to send unlimited texts, calls, and team messages. As far as video conferencing is concerned, only the premium plan is available.
Highlights
- Vonage can be accessed from mobile devices.
- Providing client service and IT solutions around the clock, it offers a wide range of services.
- It makes businesses more flexible, allowing them to add more lines and modernize their operations.
Affordability
$19.99 ( Price may change when paying annually)
Verizon VoIP
Score:8.4/10
Almost everyone knows Verizon as one of the most dependable communications service providers in North America. What if we told you it was also one of the largest providers of business VoIP services? Besides providing fiber-optic and DSL connections throughout the country, Verizon is also recognized for its outstanding customer service and cutting-edge network. Although the VoIP plans are more expensive than the competition, they are well worth the extra cost due to the quality of the service. However, it is typically adhered to by large corporations and businesses.
Highlights
- There is a guarantee of uptime of 99.95%.
- Provides dedicated support lines for quality and service through competitive service level agreements.
Affordability
$85.00 ( Price may change when paying annually)
GoToConnect
Score:9.2/10
Another important business VoIP provider with excellent features is GoToConnect, which has been in business since 2006. The user interface and functions of this program have made it a popular choice for small businesses. The video conferencing service provided by this VoIP service provider is unlimited for 250 participants. Aside from that, it provides fictitious foreign phone numbers in more than 25 nations. Likewise, you can contact the customer service team via phone, email, and chat any time of the day.
Highlights
- International calling with custom hold music
- A never-ending queue of calls
- Do Not Disturb mode when dialing
- Ring tactics that are sophisticated
Affordability
$24.00 ( Price may change when paying annually)
Phone.com
Score:8.9/10
It is one of the best VoIP service providers for small businesses to use Phone.com, which offers affordable plans. As well as this, it is capable of connecting to external applications and also provides a respectable CRM. In addition to IP desk phones, automated attendants, and holding music, this supports a wide range of devices.
Highlights
- All forms of communication can be collaborated on, including voice, text, and video conferences.
- In addition to offering call analytics, it allows users to find out how long calls take, when they occur and when the busiest times are.
- The call recording feature records all incoming and outgoing calls, which can be listened to afterward.
Affordability
$12.99 ( Price may change when paying annually)
1-VoIP
Score:8.6/10
As a result of 1-VoIP’s financial limitations, small organizations can benefit from VoIP software that offers HD call quality. The feature-rich VoIP service allows customers to make pay-per-minute calls to any device they choose, and they can use the popular devices they already own.
Highlights
- Compared to other VoIP equipment, it costs less.
- There are many call-forwarding features available, as well as extension transfers, hold music, and auto attendants, just to name a few.
Affordability
$4.95 ( Price may change when paying annually)
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